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Get the App
Scan the QR code to download the GKU GO app from the Google Play Store or Apple App Store to connect your Dash Cam.
FAQ：Frequently Asked Questions On Dash Cams
Q: How do I enable the Parking Mode on my Dash Cam?
A:To enable the 24-hour Parking Mode feature on your dash cam, you will need to hardwire the device to your vehicle’s fuse box using our official Cievie Hardwire Kit.
This kit provides a constant power supply even when the engine is off, which is essential for the Parking Mode to function properly. Without a stable power source, the dash cam will not be able to detect motion or impacts while parked.
Please note that third-party hardwire kits may not be fully compatible with our system. In many cases, the dash cam may fail to recognize the power input correctly, resulting in Parking Mode not activating or working unreliably.
For the best experience and full functionality, we strongly recommend using only the official Cievie Hardwire Kit designed for your model.
Purchase Link of Hradwire Kit
CA：https://www.amazon.ca/dp/B0F6V5FK55
IT：https://www.amazon.it/dp/B0F62Z5Y9S
UK：https://www.amazon.co.uk/dp/B0F5X3LZLM
US：https://www.amazon.com/dp/B0F5WLGD6N
Q: Is it worth having a dash cam?
A:Absolutely — owning a Cievie dash cam is a smart and valuable investment. It records what happens on the road in front of you — and if you choose our dual front-and-rear model, it also covers what’s happening behind your vehicle for complete protection.
In the event of an accident, the recorded footage can serve as solid evidence to prove you’re not at fault. This can greatly assist with insurance claims and help you avoid unnecessary costs — potentially saving you thousands of dollars.
What’s more, Cievie dash cams feature 24-hour Parking Mode, which helps protect your car even when it’s parked. When installed with our official hardwire kit, the device stays powered without draining your car battery, giving you peace of mind around the clock.
Q: Does the dash cam turn on/off automatically?
A: Yes, it powers on when your car starts and shuts off automatically when the engine is turned off (or switches to Parking Mode if hardwired).
Q: What kind of SD card should I use?
A: Please use a high-endurance microSD card (Class 10, U3 or higher), 32GB–256GB. For the best performance, we recommend formatting the card regularly — and please make sure to format the SD card on the dash cam or in the app before first use.
Q: Is there a warranty for Cievie dash cams?
A: Yes, all Cievie dash cams come with a 12-month limited warranty. If you experience any issues, please contact our support for help.